FAQS

What is PAWGUST?

PAWGUST is a fun yet challenging event that encourages people and their pooches to walk 30 minutes a day for 30 days during August. That’s roughly 2km per day, which is no small feat in winter weather! By sharing your challenge journey with family and friends and reaching out to collect donations of supPAWt, you will be directly impacting on the lives of Guide Dog puppies in training. These special puppies are also on a journey and one day will help support someone in your local community living with vision loss or blindness. Want more info? Click here to learn more about PAWGUST.

What are the dates?

PAWGUST starts on 1st August and finishes on 30th August

Can I still get involved if I don’t have a dog?

Yes, absolutely! We’d love you to!

You can still sign up to take part in PAWGUST even if you don’t have a dog. Just be prepared to receive lots of dog puns that are sure to make you laugh!

How can I register?

Registrations for PAWGUST 2020 will open in June 2020. If you'd like to express interest now, please click here

Does it cost to register?

There is no registration cost for PAWGUST

I'm under 18, can I still register?

Yes, absolutely! We love to see under 18s getting involved in this event and we welcome your involvement. We do, however, need a parent/guardian to complete the registration form on your behalf but once that is completed, you’re off and away!

How much do I have to walk?

The goal is to walk 30 minutes a day for 30 days during the month of August (which is roughly 2km per day).

Please note: all dogs are different, so it’s important to keep in mind the fitness, age and size of your dog when walking during PAWGUST. If you are unsure about your dog’s capacity to walk for this amount of time each day, please consult your local vet.

How can I fundraise?

Online via your fundraising page which is set up for you when you register. You will be sent a free PAWGUST pack which will have some great tips and hints to assist you. There are also online resources available which will greatly assist you on your PAWGUST journey. You can check out our fundraising suppawt page.

How do I update my fundraising goal?

Simply login and edit your fundraising goal on your profile page.

Do I have to wait until August to start fundraising?

Definitely not! You can start fundraising as soon as you register. Check out our fundraising suppawt and get started now (the sooner, the better)

Where does the money I raise go?

All of the money raised will go towards providing orientation and mobility training, Guide Dogs, adaptive aids, counselling, case management and so many other vital services to people living with vision loss or blindness. Click here to find services in your state.

If someone donates to my page online, will they get a tax receipt?

Yes. If they donate more than $2 they will receive a tax receipt.

I need help updating my online profile – who can I call?

You can call us on 1300 GUIDE DOGS (1300 48433 3647) and a relevant person in your state will be able to talk you through updating your online profile. If the state contact cannot assist, we will put you in touch with the website customer care support team.

How do I get my free PAWdometer?

After you have successfully registered for PAWGUST, we will be posting you out your PAWGUST pack which will include the all imPAWtant PAWdometer! Make sure you fill out your full address details when you register so that we can send it to you. The free PAWdometer is only available to people who register before 15th July 2019 or until stocks last.

How do I input my steps and minutes walked online?

Login to your online fundraising account, click on 'Edit my page'. You will see 2 fields that say 'Paw Steps' and 'Minutes walked'. Log your totals in here and they will display on your fundraising page.

How long does registration and fundraising stay open?

Registration stays open until Wednesday 15th August. Fundraising stays open until Sunday 30th September.

I’ve set up a Facebook Fundraising Page – how does this work and why doesn’t it link to my PAWGUST Fundraising Page?

Whilst we believe Facebook Fundraisers are a great way to raise funds, unfortunately due to limitations out of our control, we are unable to link any Facebook Fundraisers with PAWGUST. Any donations made through Facebook Fundraisers will not be attributed to your PAWGUST page.

If you are prompted to create a Facebook Fundraiser when sharing your PAWGUST Page on Facebook, we would recommend you do not proceed with this as you are unable to set up PAWGUST as the beneficiary.

It is therefore best to only use your PAWGUST page link when sharing online and to only collect donations through this page.

Is the registration form fully accessible by a screen reader?

Yes. However if you're having any difficulties please contact us on 1300 GUIDE DOGS (1300 48433 3647) and we are more than happy to help.

I’ve participated before, do I have to sign up again?

Yes, we require all repeat participants to sign up again. And welcome back by the way! We are SO excited to have you back on board! 

Can I still participate if I don’t live in Australia?

Yes, absolutely! And Hello from wherever you are joining us from! We welcome your participation and you are in good company. We have participants walking from all parts of the world – from the UK, USA, New Zealand and beyond! 

I haven’t received a donation receipt.

That’s not good at all and we have our heads down and tail firmly between our legs. Please email us straight away at PAWGUST@guidedogs.org.au and we will resend it to you asap! 

What’s included in my PAWticipant Pack?

Your PAWdometer (until stocks last), a PAWdometer instruction sheet, your PrePAWation Pack, a Social Media Plan, Stories to share and a Calendar for your fridge. There are more downloadable resources available on your dashboard and can also be found on this page.  

I signed up 7 days ago and haven’t received my PAWGUST Pack including my PAWdometer yet

Please allow a minimum of 10 working days from when you receive your registration confirmation email for your Pack and PAWdometer to arrive. If it has not arrived after 10 working days please email us at PAWGUST@guidedogs.org.au and we will look into it asap.  

What if I have more than one dog?

You are able to register more than one dog during the registration process. However, due to limited stock, we are only able to provide one PAWdometer in your PAWGUST Pack. We are very sorry for any inconvenience caused and we recommend you swap between your dogs so that you can see how much each of them do on a daily walk!

Still have a question?

Contact our PAWGUST team on 1300 GUIDE DOGS (1300 48433 3647) or email PAWGUST@guidedogs.org.au - they will be glad to help you!